luber Terms of Use
When you open an account on luber, you enter into a direct relationship with us as our user. These terms set out the conditions under which we operate, what we require of you, and how we handle disputes, data, and payments. We enforce these terms consistently across all account types—whether you are tracking Liga 1 matches, placing bets on Piala AFF, using our live-dealer tables, or accessing number games.
Our platform operates only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations. By creating an account on luber, you confirm that you are of legal age in your jurisdiction and that you have read and accepted these terms.
This page summarizes our core policies: account opening, deposits and withdrawals, bonus terms, settlement procedures, and dispute resolution. If you have questions about any policy, contact our support team in English during standard hours.
Account Opening and User Responsibilities on luber
We require all users to complete identity verification before placing bets or withdrawing funds. During registration, you provide email, password, phone number, and basic identity information. We then request government-issued ID and proof of your payment method. This process typically completes within hours; verification delays sometimes occur during peak periods or public holidays like Idul Fitri or Idul Adha.
You are responsible for keeping your password secure and for all activity under your account. If you suspect unauthorized access, contact us immediately. We will freeze your account pending investigation. You must not share your login credentials, create multiple accounts, or use automated tools to access our platform. Violation of these rules may result in permanent account closure without refund.
Deposits and payment methods on luber
We accept nine payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, e-wallet. All deposits are credited to your account balance immediately upon confirmation. You must ensure that any payment method you link belongs to you and that you are authorized to use it. We reserve the right to request additional verification of your payment method at any time.
Deposits are non-refundable once credited to your account. If you dispute a deposit charge with your bank or e-wallet provider (a chargeback), we will close your account and forfeit any balance. This policy protects us from fraud and allows us to maintain transparent pricing.
No chargebacks after credit
Once funds are credited to your luber account, deposits cannot be reversed or disputed through your bank. If you believe a deposit was fraudulent, contact us directly before disputing with your payment provider.
Withdrawals and account settlement
You request withdrawals through your account dashboard. Funds are processed to the payment method you originally used to deposit. Withdrawal timelines depend on your payment channel: mobile banking and local payment often settle within hours; bank transfers typically take one business day; processing may be slower during weekends or public holidays. We do not guarantee withdrawal timelines but work to process all requests promptly.
Before your first withdrawal, we verify your account and may request additional documentation. This is standard practice and helps us prevent fraud. Subsequent withdrawals may process faster if your account is fully verified.
Key takeaways
- Identity verification is required before withdrawal; provide government ID and payment proof.
- Deposits are non-refundable once credited; do not dispute deposits with your bank.
- Withdrawals process to your original payment method and may take hours to days depending on your provider.
- We support nine payment methods including online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet.
- Account violations (multi-accounting, chargebacks, automation) result in permanent closure.
Bonuses, Settlement, and Dispute Resolution on luber
Any promotional offer we publish carries specific terms: eligibility criteria, wagering requirements (if applicable), and expiration dates. We declare these terms clearly at the point of offer. Bonuses do not constitute real money until all conditions are met. We reserve the right to cancel bonuses or accounts if we detect abuse (e.g., bonus farming, collusion, or use of multiple accounts to accumulate offers). Bonuses have no guaranteed value and may be forfeited without compensation.
Bet settlement and game integrity on luber
All bets settle according to the rules published for each game. Football bets on Liga 1, Piala IndonesiaPiala AFFor Champions League settle based on the official match result or league governance. Live-dealer games (blackjack, roulette, baccarat) settle immediately upon dealer action. Number games settle based on published draw results. We do not reverse settled bets except in cases of demonstrable system error.
If you believe a settlement is incorrect, contact us with your bet ID, game reference, and supporting details. We investigate disputes within one business day. Our investigation is final; we do not offer appeals beyond this process.
Data and privacy on luber
We collect, store, and use your personal data in accordance with our privacy policy and applicable law. Your data is protected using standard encryption and security practices. We do not sell or share your data with third parties except where required by law or to process your payments and withdrawals. You may request access to or deletion of your data subject to legal retention requirements.
Our luber platform operates only where local law permits. We do not offer services in prohibited jurisdictions. If you access luber from a jurisdiction where online wagering is illegal, you do so at your own legal risk, and we accept no liability for your actions. We reserve the right to restrict or close your account if we determine you are accessing from a prohibited region.
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Register and provide identity details
Create your account with email, password, and personal information.
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Verify your identity and payment method
Submit government ID and proof of payment method ownership.
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Request withdrawal when ready
Funds return to your original payment method within hours to one business day.
We at luber maintain these terms to ensure fair play, account security, and transparent operations for all users. By using our platform, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree with any term, do not use luber. We reserve the right to update these terms at any time; continued use after updates constitutes acceptance of the revised terms.
For questions about our terms, payment procedures, or account policies, contact our support team. We respond in English during standard business hours. Our commitment is to operate transparently, settle bets fairly, and protect your data within the legal boundaries of the jurisdictions where we operate.